2019 Presentations

The 2019 conference will have an exciting group of sessions. Accepted presentations are listed below


Our keynote address will be delivered by Wanda K. Brown, Director of Library Services at the C. G. O’Kelly Library, WSSU. Wanda is also the American Library Association’s Vice President/President-Elect.

Speakers and Presenters


[Session times and locations will be posted once the program is finalized.]

Sharon D. Hill
Winston Salem State University
[email protected]

Emotional Intelligence in the Workplace

Effective leaders must have high emotional intelligence to successfully encourage, motivate and earn the trust of their teams. Possessing emotional intelligence is as important as possessing “traditional” intelligence. Emotional intelligence is critical to solving complex problems that requires teamwork and human compassion and empathy. Empathy, discipline and relationship management is one of many key traits of emotional intelligence. The culmination of all of these skills will help to cultivate a healthy workplace environment. The work environment will never be a environment without conflict; however we must learn to agree to disagree in a professional manner.

Betty Garrison, Tarah Holland, and Patrick Rudd
Elon University
[email protected]

What’s Your Message? Create Compelling Visuals about Your Library

65% of us identify as visual learners. Why not use visuals to better convey the meaning and value behind raw data about your library, your work, and the impact of both to your academic community? In this hands-on workshop you’ll learn how to craft a custom infographic using Canva to highlight the value of your contributions to the library while exploring best design practices and the types of data best suited for an infographic. By the end of this session, you’ll leave with both a stunning design and a new skill that will benefit you personally as well as your library. This session will be in a computer lab but feel free to bring your laptop for this hands-on workshop!

Callie Coward and Erica Rau
[email protected]

Sowing collections in your community: growing your audience

A lot of libraries have fascinating and/or obscure collections that are rarely seen by individuals working in the library, let alone by the general public. This presentation will discuss how Erica and Callie took an idea to promote a digital collection, turned it into a LSTA/IMLS grant opportunity to share it with a wider audience, and then developed a partnership with a local organization to expose the collection to even more people. By turning a campus wide event into a community event, we were able to reach a population that we might not otherwise have encountered, because we took the collection to the community instead of waiting for them to come to us. Have questions or a collection you don’t know how to promote? Bring examples of your fascinating/obscure collections and we can generate some ideas together on getting out the word!

Justin Grandison and Carlos Grooms
[email protected]/[email protected]

Envisioning Service: A Vision of Service Through Digital Literacy

The purpose of our presentation is to bring to the forefront those aspects of service within the scope of technology that is regularly used in libraries that all library personnel should be aware of in order to provide a proper level of service contemporary to the current times. We understand technology has impacted libraries across the United States and abroad. Technology has also impacted the library patron in terms of how information is sought after and means of access. This presentation will attempt to inform the audience of the competency levels library staff should acquire in order to provide a proper level of service in the midst of the information technology age. Our presentation will give support staff an awareness of how to confront today’s ever changing technology, and software trends.

Liane Elias, MK Amos
[email protected]

Zip! Zap! Zop!: Improv in Libraries

Paraprofessionals are often called upon to think and act quickly in unpredictable situations with both patrons and colleagues. Whether we work on the front lines or behind the scenes, in order to accomplish this most effectively we must be able to collaborate, to actively listen, and to respond without judgement. Each of these skills is sharpened by improvisation, the act of creating something without previous preparation. Though typically associated with theatre or comedy, improv requires us to accept and build on our circumstances, fostering constructive and creative interactions with those around us.

This session will offer a safe environment for the exploration of basic improv skills. We will begin with basic introductory material, followed by a few guided activities (for which participation is strictly voluntary), and wrap up with reflection and discussion. There is much to be learned through observation, so attendees are encouraged to come, even if the idea of improv makes them uneasy or maybe queasy. Come prepared for laughter, levity, and learning. No experience necessary.

Nikida Jeffreys and Joanneke Elliott
Elon / UNC-CH
[email protected]

The changing role of the Technical Services Department at Davis Library at UNC Chapel Hill

Technical services is one of the most important departments within the university library organization; serving in many ways as the backbone of the library. How does this department keep up with the more dynamic pressures of the evolving times? The purpose of this research is to analyze the impact of budget reductions and examine workflow changes that have occurred within Davis Library Technical Services Department at the University of North Carolina at Chapel Hill over the past decade. Focusing on these factors from the past will provide solutions to frame the future vision of technical services.

Jon Moore
Wake Forest University
[email protected]

In-reach: Building a better library with your student workers

When your student workers leave their shifts, what do they go out and say about your library?

We put a lot of valuable time and effort into reaching out to patrons, but we often don’t consider the value of engaging our own student workers. They are the library’s natural ambassadors! Student workers are library employees embedded all around your campus: in classes, in study groups, in student organizations. Are you giving them a positive experience worth sharing with their friends and classmates?

I’ll talk about my efforts to engage my crew of 20 student workers for the Research and Instruction team. I’m happy to share my experience of what has worked, what hasn’t worked, and what we can do to engage student workers without overwhelming ourselves in the process.

Then I’d like to open the presentation into a conversation. How do you include your student workers in the work of the library? How does engagement differ across departments? What challenges to engagement do you face most often?”

Breanne Crumpton
Winston-Salem State University
[email protected]

Getting Your Groove Back

Everyone gets into a rut at some point in their career and sometimes it’s easier to let the negativity overtake you than to stay positive. In this session, we’ll explore principles of success to help you find your groove, take pride in your work, and radiate positivism to inspire others to follow your step. Utilizing business philosophies from published works such as “The Leader Who Had No Title” and “The Energy Bus,” this session would look to motivate and harness the power of positive energy to help individuals be successful in their positions and perform to be their best no matter the obstacles. These principles include recognizing the power you hold in leading your own career, and how you can motivate and inspire others just be taking charge of your own work. No matter your position in a library, you have the power to influence change and a little positive thinking always goes a long way.

Celeste Holcomb
Wake Forest University
[email protected]

Marketing the Library

This session would be an introduction to regional and national library approaches to marketing and communications. It will be a description of what libraries are doing in general, and how specific aspects of library work fit into communications and marketing efforts.

This session will follow a hypothetical engagement project and the ways that it reveals needs and goals based on how it is executed. The session would then be opened up to a discussion of how attendees have executed library projects.

The questions that we will talk about are: how do you enact the library vision to a project? What communication streams are used in the library? How are work roles matched to project development and execution? How is engagement approached in the library?

Sharnette Evans and India Page
Winston-Salem State University
[email protected]

Take the Junk out the Trunk: Breaking down stereotypes in Getting to know Students Organically

The purpose of this presentation is to shed light on how our interactions with students, has a long lasting impact on their experiences in college. There are subconscious biases that we all possess that effects the way we interact with others. This session will cover need-to-know approaches to effectively interacting with students, and give suggestions on how to implement these tactics efficiently. We hope to engage with participants by applying interactive activities in which audience members will feel the impact of their decisions. We want to provide real life examples through role playing, and problem solving. Furthermore, we hope that our audience gains a positive perspective that can be applied at their institutions.